Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Kolodi

Karen Kolodi

November 12, 2024

5  out of  5
rating by Karen Kolodi
"Mike C. did an amazing job helping me meet my insurance needs. Highly recommend him to anyone in need. Easy and fast process with a savings that definitely helped. Thanks, Mike"
We responded:
"Karen, thank you for your wonderful review! I'm glad Mike was able to assist you with your insurance needs and make the process smooth and efficient. It's great to know you found savings that were beneficial. We appreciate your recommendation and look forward to helping you with any future needs. - Rob Mullen - State Farm Insurance Agent, West Chester, PA"
Profile photo of Michele capriotti

Michele capriotti

October 23, 2024

5  out of  5
rating by Michele capriotti
"I called the office this morning and within 20 minutes Adam resolved my issues with a screenshot from my phone and texting. He emailed me back the updated information that I needed for my office to be in compliance with our landlord, and I promptly sent it off for them to process. I’m disappointed that I don’t have State Farm for my car and home as well, but I’m hopefully about to change that!"
We responded:
"Adam, thank you for sharing your positive experience! I'm happy Adam could resolve your issues so quickly and efficiently. It's great to know that the updated information was promptly sent off for processing. We're here to help with any insurance needs you may have, and we'd be glad to assist you with your car and home insurance as well. Feel free to reach out anytime! - Rob Mullen - State Farm Insurance Agent, West Chester, PA"
Profile photo of Megan Storm

Megan Storm

September 25, 2024

5  out of  5
rating by Megan Storm
"Dealing with insurance is rarely a relief, but that’s exactly how we felt working with Mark Ludvigson at State Farm. From the moment I reached out, Mark was prompt, knowledgeable, and incredibly thorough. I had quite a few questions about complex clauses and insurance law, and their ability to explain everything clearly was truly impressive. What really stood out was their refreshing approach to customer service, which instantly made me feel more at ease. In a market where insurance can often feel confusing, Mark brought clarity and peace of mind. On top of that, we ended up saving over 75% on our auto premiums while getting significantly better coverage. Mark made the entire experience smooth and stress-free. If you want an agent who’s both sharp and reliable, Mark is the one to trust."
Profile photo of April Lambert

April Lambert

August 15, 2024

5  out of  5
rating by April Lambert
"Very helpful and kind, the setup for my renter’s insurance was easeful. Thanks, Mark!"
Profile photo of Jonathan Sileo

Jonathan Sileo

August 5, 2024

5  out of  5
rating by Jonathan Sileo
"Mike Clelland made setting up my insurance easy. He was helpful and informative. Was happy get everything EXACTLY how I wanted it and even helped me find what coverage was best for me. Only positive insurance experience I have ever had. Would definitely recommend to anyone looking to switch."
Profile photo of Jason Farber

Jason Farber

July 17, 2024

5  out of  5
rating by Jason Farber
"Mark was extremely helpful and very friendly. It was a pleasure working with him!"
Profile photo of Erin Griffy

Erin Griffy

June 3, 2024

5  out of  5
rating by Erin Griffy
"Mark was very helpful and understanding on how much I wanted to pay."
Profile photo of Mary Sparklin

Mary Sparklin

April 30, 2024

5  out of  5
rating by Mary Sparklin
"Rob is very attentive and we were very pleased with him !! The ~Sparklins~"
Profile photo of Michael Moore

Michael Moore

April 18, 2024

5  out of  5
rating by Michael Moore
"Mark Ludvigson at Rob Mullen provided exceptional assistance in helping me find liability insurance for my small business startup. I had been given the runaround by many other companies, but Mark listened to my needs, understood them, and worked with me to obtain a good insurance quote. I am extremely grateful for his help."
Profile photo of Scott Schaffer

Scott Schaffer

March 28, 2024

5  out of  5
rating by Scott Schaffer
"Mark was a pleasure to work with and very knowledgeable with all my questions. Would definitely work with him again and is a huge asset to the Agency. Thanks for all the help!"
Profile photo of Lisa S

Lisa S

February 17, 2024

5  out of  5
rating by Lisa S
"Joey was immensely helpful in helping us restructure our coverage and add a few properties etc"
Profile photo of Matt Mills

Matt Mills

January 12, 2024

5  out of  5
rating by Matt Mills
"Mark was amazing. Very knowledgeable. Efficient. Explained everything. Highly recommend him."
Profile photo of Ying Lu

Ying Lu

January 11, 2024

5  out of  5
rating by Ying Lu
"Excellent service from Mark Ludvigson for my auto insurance policy. Thanks!"
Profile photo of Robert Coyne

Robert Coyne

January 10, 2024

5  out of  5
rating by Robert Coyne
"Adam was extremely efficient and helpful with all my questions. I switched both my car(GEICO) and Home owners (Allstate) As a customer that knows very little, Adam was very efficient in all the steps and explained them so I understood. I asked many questions (sometimes multiple times with same questions) He has a great personality and is very effective and efficient at his work. Strongly recommend him as a agent. Sincerely, Robert Winchester Coyne"
Profile photo of Felicia Rodriguez Clifford

Felicia Rodriguez Clifford

January 3, 2024

5  out of  5
rating by Felicia Rodriguez Clifford
"I’m a new customer who recently left my previous agency due to continual increasing of crazy rates! I did an online quote and was contacted by Mark @ Rob Mullen’s agency. Within an half hour Mark had a better option for me. I’m now paying half of what I was before for the same coverage!! So far I’m very pleased with my new insurance policy."
Profile photo of Rajesh Nair

Rajesh Nair

December 20, 2023

5  out of  5
rating by Rajesh Nair
"Mark was really cool to work with an he could get me much better rates when I switched to State Farm for my auto and home insurances!"
Profile photo of Anthony Walls

Anthony Walls

December 15, 2023

5  out of  5
rating by Anthony Walls
"Marc was able to upgrade my policy while still saving me money."
Profile photo of Fauzia Rabbani

Fauzia Rabbani

December 11, 2023

5  out of  5
rating by Fauzia Rabbani
"I am very pleased with how patient and easy it was to work with Brendan Pié. He was so thorough, paid attention to detail and had a deep expertise on all my needs. I would highly recommend Brendan for any of your further matters."
Profile photo of Ryan Bond

Ryan Bond

December 7, 2023

5  out of  5
rating by Ryan Bond
"Rob and his team were able to work with me to save almost $2,000 per year on insurance and asked the right questions so that I had the perfect level of coverage for me!"
Profile photo of Ryan MacMurray

Ryan MacMurray

December 7, 2023

5  out of  5
rating by Ryan MacMurray
"Mark reached out to me while I was shopping for insurance and saved me from having to pay a huge down payment. I have a great rate now for my vehicle and renters insurance. There was no upselling and everything was very transparent. Thanks Mark!"
Profile photo of saraid hennessy

saraid hennessy

December 2, 2023

5  out of  5
rating by saraid hennessy
"I had a great experience with this team! Mark was super helpful when it came to finding me the best insurance for me and helping me through the process!"
Profile photo of greg m

greg m

November 24, 2023

5  out of  5
rating by greg m
"Mark is a great agent. Polite and responsive. I’m very satisfied with his service"
Profile photo of Maureen Redding

Maureen Redding

November 19, 2023

5  out of  5
rating by Maureen Redding
"Mark was so nice to work with. He made the process of getting my life insurance very smooth."
Profile photo of lori squarcetta

lori squarcetta

November 16, 2023

5  out of  5
rating by lori squarcetta
"Mark was very attentive and wanted to be sure we understood the additional protection my husband and I were buying. We couldn't be happier with our choice, and we can now rest easy knowing we have the proper amount of coverage should the unthinkable happen. Thanks, Mark!"
Profile photo of luke hawk

luke hawk

November 16, 2023

5  out of  5
rating by luke hawk
"Mark saved me money and it was quick and easy process."